To Our Valued Customers,


Over the past few weeks with so many of you visiting us to stock up on food supplies to keep your family healthy and safe we want to make you aware of extra safety precautions we are taking amidst the COVID-19 outbreak.


The health and safety of our customers and staff are our first priority.


Alongside our day to day cleaning practices we have increased cleaning of all areas you and our staff come into contact with on a regular basis. Cashiers have been instructed to wipe down all checkstand common areas on a regular basis with disinfectant. This includes all credit card processing terminals, pin pads & stylus.


We have suspended all passive samples and food bar stations until further notice. All staff has been instructed to stay home if they are not feeling well.


We are working hard to ensure we have the products you need to stay safe and healthy during this time and are doubling orders of high demand products. This also includes limiting items that are high demand so that everyone that needs these items can have access to them.


We appreciate your patience during this time and want to ensure you that we are doing all we can to provide you a clean and safe place to shop.


Thank you,


Jeff O'Neal, Company President


Staff Members & Store Directors


We are modifying our special shopping hour to include all who are considered high-risk for coronavirus (COVID-19), due to age (60+), weakened immune system, disability or pregnancy. We welcome you to join us for a "Vulnerable Shoppers Hour" from 7 am - 8 am on Tuesdays & Fridays. All other shoppers, please help us protect our most vulnerable by allowing them to shop during this time. General public hours of operation are 7 am - 9 pm daily with exception of 8 am on Tuesday & Friday, until further notice.

Due to high demand, all stores will be open and operating from 7 am - 9 pm daily, with exception of 8 am on Tuesday & Friday until further notice. We appreciate your patience as we adjust our hours, so we can restock items and continue to clean our stores thoroughly to provide you a safe and enjoyable shopping experience. Sign up for emails to get the latest updates from our Markets.

Unfortunately, we don't have online ordering or delivery in place, and we are unable to implement it at this time. If you are age 60+, we welcome you to join us for a "Vulnerable Shopping Hour" from 7 am - 8 am every Tuesday & Friday. Current hours of operation for the general public are 7 am - 9 pm daily with exception of 8 am on Tuesday & Friday. If you are otherwise at high-risk or are immobile we encourage that you have a friend or relative shop for you. Please limit individuals in the store to one family member at a time whenever possible.

We are doing everything possible to refill our supply chain, so we are asking our customers to limit their purchases to only what is needed. To discourage over-purchasing of products, we are temporarily suspending our refund policy. If you have purchased more items than you need or want, please consider donating them to community organizations or neighbors who may be struggling to find what they need. We want to gently remind everyone that we are all in this situation together as a community.


Unfortunately, we don't have online ordering or delivery in place, and we are unable to implement it at this time. If you are age 60+, we welcome you to join us for our Vulnerable Shopper Hour from 7 am - 8 am every Tuesday & Friday. Current hours of operation for the general public are 7am - 9 pm daily with exception of 8 am on Tuesday & Friday. If you are otherwise at high-risk or are immobile we encourage that you have a friend or relative shop for you.
If you are considered high-risk for coronavirus (COVID-19), due to age (60+), weakened immune system, disability or pregnancy, we welcome you to join us for a “Vulnerable Shoppers Hour" from 7 am - 8 am on Tuesdays & Fridays. All other shoppers, please help us protect our most vulnerable by allowing them to shop during this time. General public hours of operation are 7 am – 9 pm daily with exception of 8 am on Tuesday & Friday, until further notice.
The health, safety, and well-being of our staff is our top priority, and we are especially sensitive to the needs of our employees during this time of emergency. Harvest Market provides paid-time-off benefits, and we are working with our teammates on a case-by-case basis to help ensure they have the support they need if they do miss work due to sickness.
We have open positions at several of our Markets, and we're always seeking new talent. Please visit our Employment page to learn about current job openings and to apply.
The industry is experiencing an unprecedented demand on cleaning, sanitizing, cold and flu, and health and wellness products. Like many retailers, we are currently unable to source many of these items. There is also a global shortage of hand sanitizer and rubbing alcohol. Some naturopathic and supplement-based wellness products are also in increased demand – our buyers are working diligently to source more. If you are unable to find what you are looking for please ask one of our staff members to recommend a substitution. We are asking customers to limit their purchase of high-demand products. We've placed signs throughout our Markets to indicate items that are in short supply.
All departments are currently open and operating, but we've had to make some adjustments:
Self-Serve Areas: We have closed the self-serve areas in our stores. This includes the soup bar, salad bar, and olive bar. Hot items will be available from our full-service Kitchens, including most of your favorites are offered on a to go basis. Many items area available pre-packaged in our Cheese cases and Grab & Go cases.
We have a Response Management Team in place, made up of corporate leadership and others, to oversee and manage the current situation, as it pertains to our Markets. The team is meeting regularly to expedite solutions to ensure the highest level of safety for our customers, employees and vendors. Here are some of the many steps we're taking to protect our customers, employees and vendors:
  • In addition to our already rigorous cleaning practices, we've added more hand sanitizer stations throughout our Markets, as well as making single use gloves available & shopping cart wipes.
  • We have removed all passive sample stations from our stores.
  • At our Oregon location as directed by the Oregon Liquor Control Commission (OLCC), Harvest Market will not be accepting bottle and can returns until further notice.
  • The temporary action does not effect the open hours or use of the Bottle Drop 'green bag' station.
  • To discourage over-purchasing of products and for safety reasons, we are temporarily suspending our refund policy.
  • We are staying in touch with the CDC, State and Local Health Authorities and industry resources to ensure we have the latest information to help us make the best decisions.
  • Staff members have also been communicated with to help make sure that all of our preventative measures are being carried out.